The question will be based on the last panel for the e-commerce forum. The panel details are below
4:30pm - 5:15pm
Panel VI: Customer loyalty in the digital world of e-commerce
This panel will explore some fundamental questions of customer engagement in ecommerce. How can loyalty marketing help e-commerce players retain their expensively acquired customers, and drive re-visits? How does one enable cross sell / up sell? How can buyers be turned into loyal advocates? Come explore with our panel of loyalty, retail and ecommerce experts.